Design Portfolio for Jason Laberge

Competitive Usability Assessment System

• We developed a new approach to competitive usability assessment. The steps are as follows.
• Task analysis: Develop work process maps that show user tasks required.
• UI map: Capture screen shots to show the application screens that support each user task.
• Usability analyses: Usability evaluation using combination of heuristic analyses, walkthroughs, and/or usability testing.
• Results integration: Aggregate usability results into a common spreadsheet and assign severity ratings.
• Usability profiles: Create graphical profiles of each competing application.
• Requirements: Analyze profiles and problems to determine how usability can be improved.
• Design direction: Based on the previous steps, generate design concepts for user testing.
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Design Concepts for Intersection Decision Support Systems

• Based on information requirements determined in a previous project, we designed several concepts for Intersection Decision Support systems.
• Concept designs ranged from a dynamic warning sign below the stop sign to a set of two large variable message signs showing the presence of approaching vehicles in both directions and color coding to show when vehicles are too close.
• A select number of concepts are currently being evaluated in both simulator and on-road studies..
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An Heuristic Evaluation of Several Medical Infusion Pumps

• One of several students to conduct a heuristic evaluation of several commonly used infusion pumps.
• Tasks included interviewing and observing subject matter experts and users, the development of a user profile, task analysis, and use cases.
• Results were compiled and shared with both the manufacturers of each pump and the hospitals where the evaluations were conducted.
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• As part of a multidisciplinary team of designers, architects, mental health professionals and staff we developed wayfinding signs and related affordances for a geriatric long-term care facility.
• Design parameters emphasized the use of consistent themes, landmarks, lighting, building materials, and placement of furnishings and signage that was appropriate for residents with reduced mobility and considerable cognitive impairment.
• This project required working closely with graphic designers and project coordinators plus literature reviews, design iterations, and user testing.
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• One of three web designers that worked on a Government of Alberta research grant that focused on the effective use of technology in the classroom.
• The project used instructional design and usability engineering methods to promote active and efficient learning by psychology students.
• Tasks included concept design, prototyping, stylesheet design, content generation, user testing, and web development.
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User Interface Design and Evaluation of a Campaign Management System

• This web application allowed marketers to create online personalized marketing campaigns.
• Tasks included requirements gathering, user and task analysis, information architecture, navigation, screen prototyping, and user testing.
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• This web application helped marketers and merchandisers make sense of customer, product, and promotion data.
• Tasks included redesigning the interface to meet corporate branding guidelines, user testing, screen design, and working with 3rd party vendors and graphic designers.
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• Worked with a graphic designer to prototype the corporate intranet site at Net Perceptions, Inc.
• Also designed and implemented the Human Interface Design Group (HIDG) intranet site using HTML and JavaScript.
• Tasks included concept design, site architecture, navigation, and user testing.
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• Helped develop the a user-centered design process at Net Perceptions, Inc.
• Designed and developed document templates used by the design teams to develop a consistent process on all projects.
• Lead the review by other team members and maintained documents.
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• Worked on a government research grant to design and develop a methodology to evaluate educational software.
• The method that was developed focused on pedagogical, instructional design, and usability criteria.
• Was responsible for creating the instrument, reviewing literature, planning and conducting evaluation(s), and interpreting results.
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• Evaluated a software product designed to promote effective communication in a distributed setting using a Personal Digital Assistant (PDA).
• Results indicated that PDAs are limited in terms of efficient data input, and only offers benefits when users are in fact distributed.
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